This privacy policy describes the personal data collected or generated (processed) as a customer and supplier of the different companies of CONGRESOS Y TURISMO DE SEVILLA, S.A. It also explains how your personal data is used, shared and protected, what choices you have regarding your personal data and how you can contact us.
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
The data controller is CONGRESOS Y TURISMO DE SEVILLA, S.A. (hereinafter “the COMPANY”) with CIF A-90109729 and its contact details are:
Address:
Avda. Alcalde Luis Uruñuela, 1, 41020 Seville
Email:
dpg@fibes.es
WHAT PERSONAL DATA DO WE COLLECT AND WHEN?
Customers and Suppliers: in order to provide you with the services and/or products you request, we will ask you for certain personal data as a customer or legal representative of the customer. As a service provider of the COMPANY, we will ask you for certain personal data as a supplier or legal representative of the COMPANY.
Customers fibestickets: to provide the ticket sales service, so in case of payment we will keep a copy of the payment receipt.
Marketing campaign contacts Mautic: Marketing activities associated with the events that are organized in CONGRESOS Y TURISMO DE SEVILLA, S.A., so we will request certain data as a customer.
Video surveillance: Image recording as a security guarantee.
This personal data can be:
Contact information, including name, email, phone number, shipping and billing address.
Login and account information, including user name, password and unique user ID.
Personal data including gender, hometown, date of birth and purchase history.
Payment or credit card information.
Images, photos and videos.
Marketing campaigns
When you interact with our Websites, certain data is automatically collected and shared from your web browser or mobile device. More information about these practices is included in the website’s cookie policy.
WHY AND HOW DO WE USE YOUR PERSONAL DATA?
Customers and suppliers: to manage the contracted service, as well as the derived administrative tasks.
Clients fibestickets: to manage the contracted service, as well as the derived administrative tasks.
Mautic marketing campaigns contacts: to manage the contracted service, as well as the derived administrative tasks.
Video surveillance: Image recording for security purposes.
If you are a current customer of the COMPANY we may use the contact information provided to send you marketing communications about similar COMPANY products or services, where permitted by applicable law (unless you have opted out). In other cases, we will ask for your consent to send you marketing information.
OTHER PURPOSES
We may also use your personal data for other purposes and, for this purpose, we will provide you with a specific notice at the time of collection and obtain your consent where necessary.
LEGITIMACY
Our legal basis for processing your personal data depends on how you interact with the Company.
Customers and suppliers: in the service contract.
fibestickets customers: provision of ticket sales service.
Mautic marketing campaigns contacts: Event information.
Video surveillance: Image acquisition
TRANSFER OF YOUR PERSONAL DATA
The COMPANY may communicate your personal data with:
Companies of CONGRESOS Y TURISMO DE SEVILLA, S.A. and related companies for the purposes and under the conditions described above.
Third party service providers that process personal data on behalf of the COMPANY, for example, to manage part of the contracted service, as well as to administer certain services and functions. When using services provided by a third party, we will agree that they are required to put in place technical and organizational measures to protect your personal data.
Other third parties to the extent necessary to: (i) to comply with a government request, court order or applicable law; (ii) to prevent unlawful uses of our Websites; (iii) defend us against claims from third parties; and (iv) assist in the prevention or investigation of fraud (e.g., counterfeiting).
We may also transfer personal data we hold about you in the event that we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation).
PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA
We use a variety of technical and organizational security measures, including authentication tools, to maintain the security of your personal data.
INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA
Personal data that we collect (or process) in the context of our processing systems and websites may be stored in countries outside the European Economic Area (EEA). The laws of those countries may not offer the same level of data protection as the country in which you initially provided your data. However, when we transfer your personal data to recipients in other countries, including the U.S., we will protect that personal data as described in this Privacy Policy and in accordance with applicable law.
PRESERVATION OF YOUR PERSONAL DATA
Your personal information will be retained for as long as necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by law). In general, this means that we will store your personal data for as long as you maintain a relationship with the COMPANY. For personal data related to the responsibility of the service provided, we will retain the data longer to comply with legal obligations.
YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability) (iii) the correction of your personal data if it is incomplete or inaccurate; or (iv) the deletion or restriction of your personal data in certain circumstances provided by law. These rights are not absolute. Where we have obtained your consent to the processing of your personal data, you have the right to revoke your consent at any time.
If you would like to request a copy of your personal data or exercise any of your other rights, please contact the COMPANY by:
Written communication addressed to the COMPANY, Avda. Alcalde Luis Uruñuela, 1, 41020 Sevilla with the subject line BAJA DE DATOS.
E-mail to the address dpg@fibes.escon with the subject Privacy Policy.
